Why should you join the Serrats Club?
Discounts on everything and forever
Joining the Serrats Club automatically gives you discounts on all products you buy in our online store. You have trusted us and now you are on our boat. Enjoy special prices forever.
You will earn "knots" that you can exchange for euros.
With each of your purchases, you will earn "points" that are automatically converted into euros for your next purchase. The more points you have, the closer you will be to your next discount.
* Except shipping costs and products with special temporary offers.
You will have access to exclusive promotions of the Club.
Being a member of our crew will also grant you exclusive treatment during special times of the year, for large orders, new product launches, seasonal products...
And many,
many more...
To round off your stay on board, there will be some extra prizes. Pre-sales, exclusive raffles, personalized experiences. You will receive all this information periodically through your email.
What conditions do I have to meet to join the Serrats Club?
To start being part of the Serrats Club, you must have made at least one purchase in the online store.
First purchase
If this is your first time shopping in our online store, you can Activate the check. "become a member of the club" during the purchase process.
Regular purchases
If you have previously made a purchase in our online store, you will receive an email with a link to "join the club" in the different communications you receive. You can also join the Serrats Club by clicking here. here I'm sorry, but I need a text to translate. Please provide me with the text you would like me to translate into English.
How many "knots" are you going?
Check how much you need to reach the next coupon. The more knots, the closer your next discount will be.
Through my email
Periodically, you will receive specific information about the status of your knot balance.
In my private web area
Log in, go to your profile, and find all the relevant information about your purchases and orders.
Frequently asked questions
Is there a cost to being part of the Serrats Club?
It's completely free. It's all advantages to reward your trust in Conservas Serrats.
Since when can I take advantage of the personalized discounts from Club Serrats?
From the first order, you will accumulate points that you can redeem for discount coupons on your next purchases. And starting from your second order, you will be able to enjoy all the benefits that the Serrats Club offers, such as permanent discounts.
How do I accumulate knots?
The points accumulate with each purchase based on the amount spent, excluding shipping costs and products with specific special offers.
10€ = 1 knot
How can I find out how many knots I have and their value in euros?
Identify yourself as a Club member and enter "your account information".
Do knots expire?
The points do not expire as long as you keep making purchases. You decide whether to redeem the points order by order, or accumulate them to get a bigger discount. But if you don't make any purchases, your points will expire after one year.
Can I accumulate points from multiple accounts?
You can only accumulate points from purchases made with your Club Serrats account.
Can I use my points and coupons outside of the online store?
The loyalty points can only be redeemed for purchases through the online store of Conservas Serrats.
Can I cancel my membership whenever I want?
Of course, you can unsubscribe at any time.
I am already a member of the club, but the information about my points and coupons is not showing up. What can I do?
It's completely free. It's all advantages to reward your trust in Conservas Serrats.
If you have any issues viewing all the information about your knots, discounts, etc. Write to us. hereI'm sorry, but you haven't provided any text to translate. Could you please provide the text you would like me to translate into English?