Why should you join the Serrats Club?
Discounts on everything and forever
Joining the Serrats Club automatically gives you discounts on all products you buy in our online store. You have trusted us and now you are on our boat. Enjoy special prices forever.
You will earn "knots" that you can exchange for euros.
With each of your purchases, you will earn "points" that are automatically converted into euros for your next purchase. The more points you have, the closer you will be to your next discount. * Except shipping costs and products with special temporary offers.
*Excepto gastos de envío, productos con ofertas especiales y compras realizadas con cupones descuento.
You will have access to exclusive promotions of the Club.
Being a member of our crew will also grant you exclusive treatment during special times of the year, for large orders, new product launches, seasonal products...
And many, many more...
muchos más...
To round off your stay on board, there will be some extra prizes. Pre-sales, exclusive raffles, personalized experiences. You will receive all this information periodically through your email.
What conditions do I have to meet to join the Serrats Club?
To start being part of the Serrats Club, you must have made at least one purchase in the online store.
First purchase
If this is your first time shopping in our online store, you can Activate the check. "become a member of the club" during the purchase process.
Regular purchases
Si ya has comprado antes en nuestra tienda on line, recibirás por email un enlace para “hacerte del club” en las diferentes comunicaciones que recibas. También puedes unirte al Club Serrats pinchando aquí .
How many "knots" are you going?
Check how much you need to reach the next coupon. The more knots, the closer your next discount will be.
Through my email
Periodically, you will receive specific information about the status of your knot balance.
In my private web area
Log in, go to your profile, and find all the relevant information about your purchases and orders.
Frequently asked questions
Is there a cost to being part of the Serrats Club?
Es totalmente gratuito. Son todo ventajas para premiar tu confianza en Conservas Serrats.
Since when can I take advantage of the personalized discounts from Club Serrats?
Desde el primer pedido, acumularás nudos que podrás canjear por cupones descuentos en tus próximas compras. Y ya, a partir de tu segundo pedido, podrás disfrutar de todos los beneficios que presenta el Club Serrats, como los descuentos permanentes.
How do I accumulate knots?
Los nudos se acumulan en cada compra en base al gasto realizado exceptuando los gastos de envío y los productos con ofertas especiales puntuales.10€=1 nudo
How can I find out how many knots I have and their value in euros?
Identifícate como miembro del Club y entra en la "información de tu cuenta".
Do knots expire?
The points do not expire as long as you keep making purchases. You decide whether to redeem the points order by order, or accumulate them to get a bigger discount. But if you don't make any purchases, your points will expire after one year.
Can I accumulate points from multiple accounts?
Únicamente podrás acumular nudos de las compras realizadas con tu cuenta del Club Serrats.
Can I use my points and coupons outside of the online store?
The loyalty points can only be redeemed for purchases through the online store of Conservas Serrats.
¿Puedo darme de baja del club cuando quiera?
Por supuesto, puedes darte de baja en cualquier momento.
I am already a member of the club, but the information about my points and coupons is not showing up. What can I do?
Es totalmente gratuito. Son todo ventajas para premiar tu confianza en Conservas Serrats.Si tienes algún problema a la hora de ver toda la información de tus nudos, descuentos, etc. Escríbenos aquí.