If you forgot your password, there are two options:

• In case of being a user of the store, simply click on the link "My account" in the upper-right corner of the page. You will see a link "Forgot your password?". Clicking on this link will prompt you to write the e-mail address used when registering, and we will send a link to this e-mail address so that you can set a new password.

• If you are a member of the Serrats Club, by clicking on "Club Serrats" you will see a link "Forgot your password?" under the registration boxes. Clicking on this link will prompt you to write the e-mail address used when registering, and we will send a link to this e-mail address so that you can set a new password.